Community Café Manager - Dial West Cheshire

Reporting to the Chief Officer, the Community Café Manager will co-ordinate and manage the delivery and ongoing development of Dial West Cheshire’s Community Café.

The Community Café Manager will be responsible for:
• Leading the delivery and development of the community café, overseeing efficient, effective
and safe operating systems which ensure an excellent, friendly, welcoming and reliable
service.
• Managing the day-to-day running of the café, aiming to achieve optimum revenue by
maximising sales and controlling income and expenditure, working within available resources
and in accordance with DWC’s values and community focus. (Café customers include
disabled people, elderly people, local groups and the wider community.)
• Line managing the café paid staff and volunteers.
• Maintaining and developing the supported volunteering programme within the café.
• Preparing, cooking and serving good value meals, homemade cakes and drinks to regular
customers and new visitors.
• Maintaining and developing external catering arrangements with local churches and other
organisations.

A key part of the role is to support, supervise and empower the café volunteers to develop skills, actively participate, and gain confidence in their roles. We provide volunteering opportunities which includes roles with food preparation, cooking, serving and cleaning down. We also offer supported volunteering to disabled people, neurodivergent people, people with learning disabilities and people living with mental health challenges. Our volunteers have all got their own talents in the café and kitchen. Collectively, our volunteers form a bright, happy, hard-working and diverse team, who are keen to learn and provide great customer service

Application form

DWC Recruitment pack