Administration and Community Engagement Assistant - Grosvenor Hart Homes

Grosvenor Hart Homes is a new social enterprise on a mission to improve the life chances of vulnerable children, young people and their families.

Addressing three critical foundations, we provide high-quality affordable homes simultaneously paired with employment and wellbeing support programmes, tailored around the needs of individuals, and designed to empower them to overcome barriers, fulfil their potential and achieve better life outcomes.

As a Administration and Community Engagement Assistant at Grosvenor Hart Homes, your responsibilities will include:

• Support the GHH team with general office administration (e.g. monitoring company email inboxes, data entry, processing invoices, setting up meeting rooms, travel and hotel bookings, answering the door and phone).
• Be the first point of contact to tenants and GHH visitors in person and on the phone.
• Work with GHH tenants and the GHH team to develop and deliver activities and volunteering opportunities benefiting individuals and the community. This will include booking venues, organising catering and running activities and events etc.
• Maximising and tracking tenant engagement in community events and services.
• Adhere to the policies and process of GHH, taking an active role in the safeguarding of tenants where appropriate.
• Participate in regular team meetings, taking responsibility for own work and escalating any concerns.
• This role will require you to work flexibly to accommodate the needs of our customers. Whist this will mainly be during office hours, there will be occasional evenings and weekends as required.