Citizens Advice Cheshire West are looking for a compassionate and proactive Outreach Adviser to support asylum seekers and refugees in the community. This is a vital role where you’ll provide free advice and support to people new to the country as well as helping them understand their rights and options.
What You’ll Do:
- Explain how to access healthcare and mental health support
- Provide free legal and practical advice on issues like money, bills, benefits, housing, and debt
- Give clear advice on immigration (IAA Level 1), benefits, housing, debt, and more
- Build trust with people new to the UK who may be hesitant to seek help
- Work with local services to provide joined-up support
- Raise awareness of available help to make access easier
What They’re Looking For:
- Recent experience in advice work, especially IAA Level 1 immigration advice (experience with Citizens Advice is a plus)
- A genuine desire to help people from other countries settle and thrive in our area
- Good cultural awareness and the ability to communicate with people from diverse backgrounds
- Experience using interpretation services like LanguageLine, or willingness to be trained
- Strong people skills – you can build trust and rapport with ease
- A full, clean driving licence and access to your own car – travel is essential
Apply now
