Rehab Assistants play a key role by working with individuals with a vision impairment to empower and enable them to lead a better quality of life, to access their community and services, undertake everyday tasks and maintain social contact with friends and family to relieve social isolation.
Key Responsibilities:
· Visit service users and maintain contact by telephone. Submit a short written report for each contact on an in-house database.
· Develop an understanding of vision impairment issues and equipment.
· Identify areas where service users could benefit from a referral into other Vision Support services and/or external organisations.
· Develop an awareness of safeguarding issues and procedures.
· Identify social activities in the area and encourage service users to attend.
· Assist with correspondence i.e. reading/writing mail, making appointments, etc.
· Accompany service users to one-off shopping trips or medical appointments.
· Develop an awareness of benefits and service user eligibility, and support service users to complete the forms as appropriate.
· Contribute to the Vision Support newsletter.
· Take part in supervision, annual review, team meetings and undertake training appropriate to the post.
· Contribute to raising and maintaining the professional image of Vision Support.
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