Volunteer managers play a vital role in volunteer-involving organisations (VIOs) as it’s their responsibility to recruit, retain, train, develop, evaluate and look at the various needs of their volunteer team.

There are many different ways we can help you.

• Developing policies and procedures. It’s important you have these in place before you take on any volunteers. Involve the whole organisation so you all have a clear vision about how volunteers will fit in with your organisation and what type of roles you want them to do. Volunteers may be line managed by other members of staff so it is important everyone is dedicated to your volunteer programme.
• Developing and promoting roles. The role you promote will be your marketing tool. It’s important you get the right recruitment message across to potential volunteers. We can also guide you to target your roles to a variety of audiences, as well as help promote them on our website and social media channels.
• Advice on screening procedures, including application forms, references, DBS checks and where to signpost volunteers who may be unsuitable for your organisation.
• Advice on supporting and developing your volunteers in their roles.
• Advice on rewarding and recognising your volunteers, including our useful Reward and Recognition Toolkit.
• Support and advice on evaluating your volunteer programme and what benefits it brings to volunteers, people using services and the organisation as a whole.
• Promote your opportunities on our dedicated volunteering platform.