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Event - Communication and Listening Skills

12/05/2026
13:00 - 15:30

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Unconscious Bias

We all make judgments, and learn how this can impact how successful we are in carrying out our voluntary roles. Remember - your brain processes about 11 million pieces of information per second… yet you’re only consciously aware of about 40!

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CWVA Training/Event

26/05/2026
13:00 - 15:30

Communication and Listening Skills

The first line of engagement is visual; it happens within the first few seconds. This training is designed to show how a volunteer can make an immediate positive impact. People typically remember only about 10% of what they hear… but up to 65% of what they see.

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12/05/2026
13:00 - 15:30

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