This training equips participants with the essential communication and active listening skills needed to build strong voluntary workplace relationships, reduce misunderstanding, and improve overall performance.
Through practical activities and guided reflection, learners will explore effective verbal and non‑verbal communication techniques, develop strategies for listening with purpose and empathy, and learn how to respond constructively in challenging conversations.
This introductory training session provides a practical and engaging overview of unconscious bias, helping participants understand how biases develop, how they can affect the workplace, and what strategies can reduce their impact.
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