Target Audience: Many charity workers on the frontline are faced with those clients in debt crisis, often in smaller charities where there is no in-house regulated debt advice provision. This session will give them confidence to provide support to beneficiaries struggling to manage their debt situation and the strategies available to them.
Session Aims: To equip participants with an understanding of debt management. By the end of the session, participants will be able to identify and differentiate between formal and informal debt solutions, recognize the main causes of debt, and the debt collection process.
This session examines how unconscious bias influences decision-making, interactions, and workplace culture in ways we may not even realise.
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