This interactive session explores how staff and volunteers can support people experiencing vulnerability without taking away their voice, choice or control. Participants consider how well-intentioned helping can sometimes create dependence or unintentionally disempower people, and how support can instead build confidence, choice and involvement.
Through discussion, practical scenarios and paired activities, participants explore the Empowerment Ladder – FOR, WITH and ENABLE – and practise listening, asking open questions and using language that encourages people to make their own informed choices.
The session also considers professional boundaries and safeguarding, helping participants recognise when to empower, when additional support may be needed and when concerns must be reported.
By the end of the session, participants will have practical tools for working with people rather than automatically doing things for them, while recognising that empowerment does not mean withdrawing support or expecting everyone to be completely independent.
This is a free, online Q&A webinar. Come along to ask an insurance adviser about all of those little questions around volunteering.... What type of insurance do I need? How do I know my volunteers are definitely covered? Am I covered by another group's insurance?
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CWVA Volunteer Managers Network meetings are open to staff OR volunteers, voluntary sector or public sector, who are involved in managing or coordinating volunteering activities. Come along to network, connect with other organisations, and share best practice in volunteer management.
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