Explore basic communication concepts, identify the actions and behaviours that make someone likable and others unlikable, understand the importance of listening and questioning skills, and discuss the techniques for reading non-verbal messages [body language].
Takes place: The Bluecoat Building, Upper Northgate Street Chester CH1 4EF
For staff, trustees or volunteers in community groups or charities in Cheshire West. (Funded by UKSPF)
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