The aim of this session is to identify the root cause of conflict. How to effectively communicate during a challenging situation, using active listening techniques, “I” statements to express concerns and how we can manage our emotions and apply deescalation strategies more constructively.
This course will give you a greater confidence in responding to concerns of intra-familial child sexual abuse and will also improve your ability to identify the potential signs and indicators of sexual abuse.
Find out moreThrough discussion, case studies, participants will develop the confidence and skills to respond effectively to challenging behaviour, reduce conflict, and promote safer, more positive interactions.
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