The aim of this session is to identify the root cause of conflict. How to effectively communicate during a challenging situation, using active listening techniques, “I” statements to express concerns and how we can manage our emotions and apply deescalation strategies more constructively.
Boost your awareness of debt solutions! Join our session designed for community-facing workers to learn about managing debt crisis.
Find out moreA short, informative, 2 Hour training session that highlights the benefits of supporting clients to access quality, free money advice.
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