The aim of this session is to identify the root cause of conflict. How to effectively communicate during a challenging situation, using active listening techniques, “I” statements to express concerns and how we can manage our emotions and apply deescalation strategies more constructively.
CWVA Volunteer Managers Network meetings are open to staff OR volunteers, voluntary sector or public sector, who are involved in managing or coordinating volunteering activities. Come along to network, connect with other organisations, and share best practice in volunteer management.
Find out more
CWVA Volunteer Managers Network meetings are open to staff OR volunteers, voluntary sector or public sector, who are involved in managing or coordinating volunteering activities. Come along to network, connect with other organisations, and share best practice in volunteer management.
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