The aim of this session is to identify the root cause of conflict. How to effectively communication during a challenging situation, using active listening techniques, “I” statements to express concerns and how we can manage our emotions and apply de-escalation strategies more constructively.
To outline the legal and organisational duties of being a charity trustee. To show how trustees can realistically play a positive and effective role. To introduce some practical tools and ideas designed to build good governance.
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As part of Small Charity Week 2025, Roots HR are offering a popular and highly effective FREE Essential HR for Small Charities webinar.
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