Event - Managing Conflict

16/12/2025
13:30 - 16:30

How to effectively communication during a challenging situation, using active listening techniques, “I” statements to express concerns and how we can manage our emotions and apply de-escalation strategies more constructively.

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Managing Conflict

The aim of this session is to identify the root cause of conflict.

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CWVA Training/Event

16/12/2025
13:30 - 16:30

Understanding Unconscious Bias

This session examines how unconscious bias influences decision-making, interactions, and workplace culture in ways we may not even realise.