In partnership with Charity Horizons, we are delighted to bring you the second Tough at the Top networking event for 2025.
Leading a charity, while reporting to a board, presents a unique myriad of opportunities and challenges and we are passionate about connecting our network of experts to share experiences together. At the Tough at The Top event, we will encourage you to share these with your peers in a structured networking session. This will be an open forum, led by the attendees, and will provide a real opportunity to speak openly and honestly about some recent challenges, as well as share some successes and support one another.
Please note – attendees for this event need to be the most senior person in the charity, i.e. Charity Director, Charity Manager or CEO.
Effective communication starts with active listening. In this session, participants will learn how to enhance their interpersonal skills, build stronger connections, and understand the challengers of communicating effectively and strategies to overcome them.
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The aim of this session is to identify the root cause of conflict. How to effectively communication during a challenging situation, using active listening techniques, "I" statements to express concerns and how we can manage our emotions and apply de-escalation strategies more constructively.
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